Refund Policy

Overview

We want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.

Refunds

  • You have 7 days from the date of delivery to request a refund.
  • To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.
  • Services (such as simulator bookings or event entries) are non-refundable after the scheduled date.

How to Request a Refund

Email us at golftulum@gmail.com with your order number and reason for the return. We’ll respond within 2 business days with next steps.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return your original item for a refund and place a new order.

Shipping Costs

You are responsible for return shipping unless the item was defective or incorrect.